We are based in London but we have Property Managers in Manchester who visit the properties regularly and they are our tenants’ first point of contact when/if something goes wrong with the property. All tenants also have our direct contact details.
At the beginning of the tenancy we or our Property Managers meet you at the property not only to hand over the keys but also to ensure that you know how all the equipment works and you know what to do if anything goes wrong. At this time we give you a copy of the Tenancy Agreement and the Inventory . We will give you the property in a clean and orderly state and expect to receive it back at the end of the tenancy in a similar condition, subject to normal wear and tear.
We have tried to describe the properties fairly and accurately but will take no responsibility for any inaccuracies. It is incumbent on each Tenant to satisfy themselves with the property and the facilities before entering into the Tenancy Agreement.